Return Policy

Returns/ Exchanges
Please know that we do a thorough check of garments before they are shipped. 

All unworn, unwashed and unaltered Kucoon clothing may be returned or exchanged within 14 days of arrival.
You will receive a refund or exchange when we receive your return.
 
Items that are returned and do not meet our specifications will be denied. Please do not return damaged, washed, or obviously worn clothes.
Sale items are final.

 

When you return:
Please include your order form with return. If you have thrown your order form away please send a handwritten form with order number and item being returned as well as reason why.

If garment is defective or wrong size it may be exchanged for same item or a different item available.

PLEASE RETURN TO THE FOLLOWING ADDRESS BELOW
You are responsible for paying shipping on return. USPS is fine with confirmation delivery so it can be tracked, thank you!
   Kucoon Designs
 Attn: Kucoon Returns
1384 Hempden Ct.
El Cajon CA 92020 

Please review our sizing chart to make sure you are purchasing the correct size. Most of our fabrics have stretch so expect for a little give but we do run small. 

 

 

Thank you for shopping with us