Return Policy

Returns/ Exchanges

STORE CREDIT ONLY


All unworn, unwashed and unaltered Kucoon clothing may be exchanged within 14 days for store credit.

Items that are returned and do not meet our specifications will be denied. Please do not return damaged, washed, or obviously worn clothes.

Sale items can not be exchanged. 


Please include your order number with returns, handwritten will do just fine.
Store credit is valid for 6 months from original date of purchase. Please keep email confirmation for store credit from Kucoon.
If merchandise is defective it may be exchanged for same item or a different item available on the Kucoon online store.

 PLEASE RETURN TO THE FOLLOWING ADDRESS BELOW

You are responsible for paying shipping on return. USPS is fine with confirmation delivery so it can be tracked, thank you!

 attn: KUCOON returns

8516 Fresno Ave

La Mesa, CA 91941

 -please add a note to explain reason for exchange and if possible what you would like to exchange the piece for.

-we look forward to making sure you receive a kucoon piece you will wear

 

Please review our sizing chart to make sure you are purchasing the correct size.

sizing scale