usps priority $10 7-12 days
usps express $20 1-3 days
overseas usps $25 12-20 days
orders are shipped within 7-12 days, shipping varies based on availability of product bought. most designs ordered online are "MADE TO ORDER"
custom fees are the responsibility of the customer, we must state the value of your order on package
after your order is made you should receive a confirmation delivery email, please double check your mailing address and email to make sure we have the correct information. if you would like to have delivered ups or fed ex please contact us at email below.
Also if you have not received your package within 10/12 days of tracking number being emailed to you from Kucoon, please track your package, this is your responsibility. if the package shows it was delivered safely and you did not receive, this is not kucoon's responsibility.
PLEASE MAKE SURE YOUR ADDRESS IS SAFE TO LEAVE PACKAGES. If it is not safe please email us at email below, and ask for "signature required" for no extra cost.
attn: kucoon (returns)
8516 Fresno Ave.
La Mesa, Ca 91941